Returns and Exchanges Policy

Returns and Exchanges Policy

At Yazanz, we want you to be fully satisfied with your purchase. Our returns and exchanges process is designed to be flexible and convenient for you.

Flexible Returns

If you are not completely satisfied with your purchase, we offer a straightforward return process:

– Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receipt. We’ll provide a 100% money-back guarantee or send a replacement at no extra cost.

– Standard Returns: You can return any item within 30 days of purchase for a full refund, provided it is in its original, unused condition with tags and packaging intact. Please note that return shipping costs may apply unless the item is damaged or defective.

Exchange Options

If you wish to exchange an item for a different size, color, or model, please follow these steps:

1. Contact our support team at ask@yazanz.com to initiate the exchange and check item availability.
2. Once approved, you’ll receive detailed instructions on how to return the original item and process the exchange.

Refund Processing

Refunds are processed within 5-7 business days after we receive the returned item. Please allow additional time for the refund to reflect on your original payment method.